At BLUNT, we are committed to providing fast, reliable, and transparent shipping services across the European Union. Below you’ll find key information regarding order processing, delivery, shipping rates, payment methods, and your legal rights.

Order Processing & Delivery Times

Orders placed before 18:00 (6 PM) GMT+1 are processed and dispatched on the same day. Orders placed after this cut-off time will be shipped the next business day.

Delivery times may vary depending on your destination, local carriers, public holidays, or unforeseen circumstances. Most orders arrive within 1 to 3 business days.

Shipping Rates & Delivery Partners

Shipping rates are calculated based on:

• Order value
• Delivery destination

The final shipping cost is displayed during checkout after entering your delivery address.

Free shipping is available for all orders over €50.

We work with Distrilink and a trusted network of regional delivery partners across the EU to ensure timely and secure delivery.

Please note: Depending on your location, customs duties or taxes may apply, which are the responsibility of the customer.

Delivery Regions

We currently deliver to all countries within the European Union except Germany.

• If you are ordering from Germany, please visit bluntumbrellas.de.
• If you are ordering from the United Kingdom, please refer to bluntumbrellas.co.uk.

You can verify if your location is eligible during the checkout process. If your destination is not listed or if you have any questions, feel free to contact us.

Payment & Order Tracking

We accept all major payment methods securely via Mollie. Payment is required at the time of checkout.

Once your order is shipped, you’ll receive a confirmation email containing a Track & Trace code. This allows you to monitor your shipment and stay informed about your delivery status.

Returns, Refunds & Legal Compliance

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

For details on how to initiate a return, please consult our Return & Refund Policy.

For official information on consumer rights within the EU, visit the EU Consumer Rights Portal.

Personal Data & GDPR Compliance

To fulfill your order and ensure successful delivery, we process personal data such as:

• Your name
• Delivery address
• Email address (for order updates and tracking)
• Phone number (if provided for courier delivery)

This data is processed in accordance with Article 6(1)(b) GDPR (performance of a contract). It may be shared with delivery partners and logistics providers strictly for the purpose of fulfilling your order.

We retain only the data necessary for processing your delivery and managing any related issues (e.g., claims or returns). For full details on how your personal data is handled, please refer to our Privacy Policy.